It’s been a while since I’ve stopped stopping by physical play stores. There are many platforms for PC gamers, in particular, to get games from the internet. Gog, one of the most well-known of these, has outsmarted steam, the market leader, with its return rate.
One of the pluses that are not in physical stores but digital stores is the easy return option. Going to the store when you want to return the game you purchased is too much trouble for some of us. The benefits of digital services with a few clicks lead to higher return rates across the market.
The return rate of games received via GOG explained
All digital game services offer the possibility to return games. Return policies usually require that you have not played the game for more than a certain hour and that the purchase has not been made for 1-2 weeks. GOG, one of Steam’s competitors, updated its return policy last year, giving customers a chance to return up to 30 days after the purchase.
According to GOG 2020 data, the platform’s return rate was 1.39 percent. Steam’s return rate in 2020 is estimated at around 5-8 percent, according to analysts. GOG offers its customers broader return terms, but the low return rate is a success.
Still, there’s an important point to consider. The number of games on GOG is around 2,700, while the number on Steam is around 50,000. Therefore, there are fewer games that players can buy, the fewer games are taken, the lower the return rate.
However, when we look at the situation without comparing it, we can comment that GOG offers a good experience to its customers with a return rate of 1.39 percent.
Competition between digital gaming services: Steam, Epic, and GOG
According to current data, steam is the largest digital store in the gaming world. Epic Games Store, by contrast, has a strong competitive effect against Steam with its free games. The Epic Games Store’s free distribution of Grand Theft Auto V last summer was enough to make it a voice in the gaming world.
GOG, on the other hand, doesn’t make much of a breakthrough. The platform, which belongs to CD Project, comes up with sales of its games and sometimes competitive prices.
So what’s your favorite digital game store as a player?